Terms and Conditions


We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website (see date at the top) and it is your responsibility to read the terms and conditions on each occasion you use this website. Your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website.


We undertake to supply the goods as described on these web pages.

All orders for goods shall be deemed to be an offer by you to purchase goods pursuant to these terms and conditions.

You shall be responsible for ensuring the accuracy of the details provided on the order form. We will not be able to accept an order unless all details requested on the order form have been entered correctly.

Upon placing an order we will send an acknowledgement to you by e-mail. Acceptance of your order and completion of our contract will not take place until despatch of the goods. We reserve the right to notify you that we do not accept your order.


All goods offered for sale through our website are priced in Pounds Sterling (£) but exclude delivery charges, unless expressly stated otherwise.

While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.


By placing an order you consent to payment being charged to your credit or debit card account.

We accept the following credit/debit card payments: VISA credit, Mastercard, Electron, Maestro/Switch, Visa Debit and Solo, We do not accept payment by cheque.

This website is only for sale of goods to customers in mainland UK addresses. We cannot deliver to the Channel Islands, Isle of Man, Orkney, Shetland and Scottish Islands and Highlands, BFPO addresses, or the Republic of Ireland.For these other addresses email for cost. All goods must be signed for by an adult on delivery.

Risk of loss and damage of goods passes to you on the date when the goods are delivered or on the date of first attempted delivery by us.

We take payment from your card at the time of despatch, once we have checked your card details and stock availability. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.

Title to any goods you order on this website shall pass to you on delivery of the goods provided that we have processed and received payment in full for the goods.


The goods will be delivered to you at the address provided by you under delivery address.

Please allow 3 working days for us to process your. It will be sent by overnight carrier. If the parcel does not arrive on the day stated please contact us as soon as possible. We make every effort to deliver goods within the estimated timescales; however delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to deliver the goods within estimated timescales. If, however, we are unable to deliver your goods by the date quoted for delivery you shall be entitled to cancel the order at any time before delivery takes place.

Returns and Refunds

Everything sold by us has been carefully checked. Sometimes, however, items are damaged, defective or are unacceptable in some other way and we will make every effort to rectify that situation. This does not affect your statutory rights in any way.

When you receive the goods, please check them immediately. Any damage must be notified to us within 3 days of delivery.

Intellectual Property

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us. You are permitted to use this material only as expressly authorised by us.

You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Queries and Complaints

Should you have any complaints about our goods or services, we would request that these be put in writing and/or e-mailed to us (see the contact us page for details).


Liability and Indemnity

We have made every effort to develop this web site to be compatible with all hardware and software which may be used by visitors to the site. The site is managed from a secure data centre designed for the purpose and in the unlikely event that viruses affect your computer equipment, software, data or other property as the result of your access to, use of or browsing of this website or your downloading of any materials, data, text or images, we will not be liable for any damage caused.

We will use reasonable endeavours to ensure that the information available on the website is accurate. However, we will not be held liable for any errors or omissions, nor do we make any representation or warranty that the availability of the site will be timely or error free or that the site or server will be free of viruses or bugs. We will use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these.

Nothing in these terms and conditions excludes or limits our liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.

All implied warranties, conditions and other terms implied by statute or common law (save for the conditions implied by section 12 of the Sale of Goods Act 1979) are, to the fullest extent permitted by law, excluded from any contract between us.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with these terms and conditions or any contract between us for any loss of profit, revenues, data, contracts, business or anticipated savings.

Our total liability (whether in contract, tort or otherwise) for loss or damage shall be limited to a sum equal to the amount paid or payable by you for the goods.

We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

Miscellaneous Provisions

The contract between us and these terms and conditions shall be governed by the laws of England and are subject to the exclusive jurisdiction of the English courts. English is the only language offered for the conclusion of the contract.

We are not liable for anything outside of our control.

To provide increased value to our customers, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and that we do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, goods, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, goods, goods or other materials or services available on such external websites or resources.

You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any order for goods to any third party unless agreed upon in writing by us.

We reserve the right to transfer, assign, novate or sub-contract the benefit of the whole or part of any of our rights or obligations under these terms and conditions or any related contract to any third party.

If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.

These terms and conditions do not create or confer any rights or benefits enforceable by anyone who is not a party to it.

No delay or failure to exercise any rights available to us under these terms and conditions operates as a waiver of them. Any waiver to be effective must be in writing and signed by an authorised representative of us.

These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and us relating to the use of this website (including the order of goods) and sets out the entire agreement and understanding between you and us for your use of this website.

The Country Cheeses website is operated by:
Country Cheeses

Country Cheeses, Martket Road, Tavistock, Devon PL19 0BW -- Tel: 01822 615035
Country Cheeses, 26 Fore Street, Topsham, Devon -- Tel: 01392 877746
© Country Cheeses 2006
: Four Degrees West Limited